Services

HEALTHCARE NAVIGATION

  • Assist you and your loved ones in understanding your diagnosis and treatment plan.
  • Research treatment options.
  • Assist in organizing a medical team.
  • Obtain a second (or third) opinion.
  • Coordinate appointments and tests.
  • Review and organize all medications, evaluating possible conflicts and side effects, and develop a medication list to be shared with all providers.
  • Review and organize medical records to limit risk of medical errors.
  • Prepare you for a medical appointment or test.
  • Assist with Advance Directives and health care proxy paperwork.
  • Relay health care information to caregivers and loved ones.
  • Help you to become your own health care advocate.
  • Accompany you to appointments and therapy sessions as needed (unless you are a local client, this service is typically done via phone or video during your appointment).
  • Wellness and Recovery Support
  • Anticipate future health care needs.
40-80% of information that patients are told during physician office visits is forgotten immediately.
0%
of the retained information is incorrect.

COMMUNITY EDUCATION

  • Available for group presentations on patient advocacy topics with the goal of empowering individuals to be active participants in their healthcare and ultimately to feel confident in advocating for themselves.
Lori Bleich is an outstanding speaker and educator whose presentations consistently deliver both insight and inspiration. As someone who regularly books guest presenters on a variety of topics, I turn to Lori first for programs that empower older adults in the vital area of self-advocacy within the healthcare system. She is knowledgeable, approachable, and deeply engaging, with a gift for making complex topics clear and actionable. What sets Lori apart is her rare ability to champion the rights of patients while maintaining strong, respectful relationships within the medical community. This balance makes her presentations not only informative but impactful. If you’re looking for a dynamic speaker who connects with audiences, builds confidence, and inspires real change, I wholeheartedly recommend Lori for any topic within her expertise.
Ryan Harrison, PsyD, CWP Certified Wellness Professional

MEDICAL RECORDS REVIEW

  • Review of medical records for accuracy as well as interpretation of medical records to provide clarity with translation of complex medical terminology into plain English for better understanding.

FOR PHYSICIANS AND ATTORNEYS

Medical-Legal Records Review and Abstraction

  • I have extensive experience in the summary and abstraction of medical records and depositions for legal cases, both personal injury and workers’ compensation. Contact me for details and rates.

What I Don't Do

North Star Patient Advocacy Claremont California
  • Diagnose or treat illnesses.
  • Prescribe medication.
  • Provide medical advice.  That advice should come only from your physicians. I will, however, help you to understand and implement that advice.
  • Provide legal advice.
  • Provide transportation to/from medical appointments.

I will inform you, guide you, and support you in your health care decisions, but I will not make choices for you.